The European Roadmap 2025 for MaaS

Paper i proceeding, 2017

The paper presents a European MaaS roadmap 2025, by describing drivers, enablers, market and MaaS services related to MaaS development in Europe. The main focus is on drivers and enablers, which are at the core of MaaS development and are pushing development towards the great vision of MaaS: offer user-oriented multimodal transport services on a one-stop-shop principle utilizing digitalization and mobile applications. However, there are still several open issues such as regulations, markets, business actors, and stakeholder collaboration affecting the future development of MaaS. The roadmap points out that in addition to the critical role of policy & regulation, stakeholders such as academy and R&D sector have an important role in MaaS development, since those should work as an enabler for identifying best practices, conducting an impact assessment, and developing living lab test environments. Also the business sector is seen as one of the key enablers, because the business sector is responsible for creating new pilots and services, collaboration and new business models and developing a one-stop-shop principle for mobility sector.