Potentials and challenges for user-generated video content in public libraries
Paper in proceedings, 2019

The role of libraries are rapidly shifting, in large part as a consequence of digitization. In addition to providing access to collections of books and other physical media, public libraries today are embracing a new role of becoming urban hubs, in which a wide range of activities take place. In these activities, local knowledge is developed, exchanged, and disseminated. However, there are still very few digital services that support this new role. Here, we explore how to develop digital services for supporting and leveraging user-generated video content in library activities. Based on interviews and design scenarios as probes, we describe the potentials and challenges for designing such services, as seen from the perspective of library staff. Our insights will inform the design of a new digital service for publics to participate in collaborative production of videos to document, exchange, and disseminate local knowledge generated in library activities.

User-generated video


Public library


Daisy Yoo

Aarhus University

Nathalia Novais

Aarhus University

Clemens N. Klokmose

Aarhus University

Peter Dalsgård

Aarhus University

Sofia Serholt

Aarhus University

Chalmers, Computer Science and Engineering (Chalmers), Interaction Design (Chalmers)

Eva Eriksson

Aarhus University

Chalmers, Computer Science and Engineering (Chalmers), Interaction Design (Chalmers)

Conference on Human Factors in Computing Systems - Proceedings


2019 CHI Conference on Human Factors in Computing Systems, CHI EA 2019
Glasgow, United Kingdom,

PLACED - Place- and Activity-Centric Dynamic Library Services

VINNOVA, 2017-03-01 -- 2019-12-31.

Subject Categories

Media and Communication Technology

Information Studies

Human Aspects of ICT



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