Potentials and challenges for user-generated video content in public libraries
Paper i proceeding, 2019

The role of libraries are rapidly shifting, in large part as a consequence of digitization. In addition to providing access to collections of books and other physical media, public libraries today are embracing a new role of becoming urban hubs, in which a wide range of activities take place. In these activities, local knowledge is developed, exchanged, and disseminated. However, there are still very few digital services that support this new role. Here, we explore how to develop digital services for supporting and leveraging user-generated video content in library activities. Based on interviews and design scenarios as probes, we describe the potentials and challenges for designing such services, as seen from the perspective of library staff. Our insights will inform the design of a new digital service for publics to participate in collaborative production of videos to document, exchange, and disseminate local knowledge generated in library activities.

User-generated video


Public library


Daisy Yoo

Aarhus Universitet

Nathalia Novais

Aarhus Universitet

Clemens N. Klokmose

Aarhus Universitet

Peter Dalsgård

Aarhus Universitet

Sofia Serholt

Aarhus Universitet

Chalmers, Data- och informationsteknik, Interaktionsdesign (Chalmers)

Eva Eriksson

Aarhus Universitet

Chalmers, Data- och informationsteknik, Interaktionsdesign (Chalmers)

Conference on Human Factors in Computing Systems - Proceedings


2019 CHI Conference on Human Factors in Computing Systems, CHI EA 2019
Glasgow, United Kingdom,

PLACED - Place- and Activity-Centric Dynamic Library Services

VINNOVA, 2017-03-01 -- 2019-12-31.



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