What Matters in Professional Drone Pilots’ Practice? An Interview Study to Understand the Complexity of Their Work and Inform Human-Drone Interaction Research
Paper in proceeding, 2021

Human-drone interaction is a growing topic of interest within HCI research. Researchers propose many innovative concepts for drone applications, but much of this research does not incorporate knowledge on existing applications already adopted by professionals. This limits the validity of said research. To address this limitation, we present our fndings from an in-depth interview study with 10 professional drone pilots. Our participants were armed with signifcant experience and qualifcations - pertinent to both drone operations and a set of applications covering diverse industries. Our fndings have resulted in design recommendations that should inform both ends and means of human-drone interaction research. These include, but are not limited to: safety-related protocols, insights from domain-specifc use cases, and relevant practices outside of hands-on fight.

Professionals

Quadcopters

Piloting

Pilots

Drones

Interview study

Author

Sara Ljungblad

University of Gothenburg

Yemao Man

University of Gothenburg

Mehmet Aydin Baytas

Chalmers, Computer Science and Engineering (Chalmers), Interaction Design (Chalmers)

Mafalda Samuelsson-Gamboa

University of Gothenburg

Mohammad Obaid

Chalmers, Computer Science and Engineering (Chalmers), Interaction Design (Chalmers)

Morten Fjeld

Chalmers, Computer Science and Engineering (Chalmers), Interaction Design (Chalmers)

Conference on Human Factors in Computing Systems - Proceedings

2021 CHI Conference on Human Factors in Computing Systems: Making Waves, Combining Strengths, CHI 2021
Virtual, Online, Japan,

Subject Categories

Interaction Technologies

Human Computer Interaction

Information Systemes, Social aspects

DOI

10.1145/3411764.3445737

More information

Latest update

6/23/2021