Transforming a healthcare organization so that it is capable of continual improvement – the integration of improvement knowledge
Paper i proceeding, 2011

The purpose of this article is to describe the transformation that takes place when a healthcare organization integrates improvement knowledge in order to strengthen the organization’s improvement capabilities. We present the experiences from a Swedish hospital, and analyze it by using Donabedian's (2003) structure-process-outcome (SPO) model. The case highlights e.g. the importance of focusing on the organization’s own knowledge development.

improvement knowledge

healthcare

Knowledge integration

Författare

Andreas Hellström

Chalmers, Teknikens ekonomi och organisation, Industriell kvalitetsutveckling

Svante Lifvergren

Chalmers, Teknikens ekonomi och organisation, Industriell kvalitetsutveckling

Susanne Gustavsson

Chalmers, Teknikens ekonomi och organisation, Industriell kvalitetsutveckling

18th International Annual EurOMA Conference, Cambridge UK

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