Change Agent Infrastructure (CHAI) – a Stakeholder Analysis Tool for Ergonomics- and Work Environment- Related Change Projects
Konferensbidrag (offentliggjort, men ej förlagsutgivet), 2016
This paper is a short communication introducing a novel method for
stakeholder analysis, Change Agent Infrastructure (CHAI). The method is
specifically developed in the context of ergonomics/work environment-related
change projects and is meant for early stages of change projects. It maps
potential stakeholders against eight distinct “roles” that have been found in
previous research to facilitate or hinder workplace change. Mapping the
“decision dilemmas” that stakeholders may face, as well as identifying over- or
underrepresented roles, may benefit the change project in terms of determining
information needs and how the project team should be staffed. The method has
been iteratively developed and tested in educational and research projects. The
method is visual, participative and helps to clarify the various participants’
understanding of the change at hand and what it means for them – this
contributes positively to information strategies and decisions that facilitates the
planning and execution of a sustainable change.
Participative ergonomics
Change processes
Method
Case study
Stakeholder Analysis