Deliverable 2: European MaaS Roadmap 2025. MAASiFiE project funded by CEDR.
Rapport, 2017

Executive summary Mobility as a Service for Linking Europe (MAASiFiE) is a two-year project funded by the trans-national research programme “Call 2014: Mobility and ITS” launched by the Conference of European Directors of Roads (CEDR). The project investigates the prerequisites for organizing user-oriented and ecological mobility services in order to provide consumers with flexible, efficient and user-friendly services covering multiple modes of transport on a one-stop-shop principle. In addition, opportunities to combine passenger and freight transport operations are included. The main expected result of the project is the European MaaS Roadmap 2025 to be defined in Work Package 2, which this deliverable, Nr 2, presents. WP2 can be considered as an umbrella interacting with WPs 3, 4 and 5. WP3 analysed MaaS state-of-the-art and value networks, and develops business and operator models. Results are presented in Deliverable Nr 3 – Business and operator models for MaaS. WP4 performed socio-economic and environmental impact assessments of MaaS, and proposes a set of key performance indicators of MaaS. These results are presented in Deliverable Nr 4 – Impact Assessment. WP5 analysed technological requirements and interoperability issues of MaaS, including usability aspects, presented in Deliverable Nr 5 – Technology for MaaS. The work in WP 2 was performed through a series of four workshops: Workshop 1 created national MaaS visions. Workshop 2 evaluated potential impacts of Maas based on national MaaS cases. Workshop 3 created national versions of Roadmap 2025 defining short- and medium-term actions and requirements to reach the visions created in the first workshop. Workshop 4 was an international workshop creating European Roadmap 2025, consolidating results and defining next steps in implementing MaaS. Workshop 4 was international, while the other workshops were organised similarly in Finland, Sweden and Austria. The European MaaS Roadmap 2025 defines short- (1-3 years) and medium-term (4-9 years) actions and transitions needed to reach the vision formed in the first workshop. The Roadmap is divided into four functional perspectives: drivers, markets, MaaS services and enablers. Each perspective presents the results using the following classification: Academia and R&D, Business, Infrastructure & built environment, Policy & regulation, Technology & data, and Society & culture. The Roadmap also indicates the most important components identified in the workshop for the future development of MaaS. Academia and R&D is mainly seen as an enabler for identifying best practices, conducting impact assessments, and developing living lab test environments. The business sector affects primarily market and MaaS services perspectives and acts as an enabler. Business is seen as responsible for e.g. creating new pilots and services, collaboration and new business models, and developing the one-stop-shop principle. Infrastructure & built environment is mainly seen as a driver for land use and the change of urban structures and space solutions resulting e.g. in fewer parking lots. Guidelines e.g. for city planning and infrastructure are considered as enablers for MaaS. Policy & regulation touches all functional perspectives by creating an environment enabling and promoting interoperability, collaboration, the MaaS ecosystem and achievement of policy targets. Regarding technology, key enabling technologies for MaaS exist, but challenges are related to e.g. interoperability and open interfaces, privacy and standardization. Society & culture aspects are mainly related to market and MaaS services perspectives. MaaS is expected to solve the life puzzle from the mobility perspective. Consumers can influence MaaS development depending on increased user acceptance and attitude change, as well as being a prosumer (producer/ consumer) by integrating e.g. private cars to the MaaS ecosystem. The continuity needed to regularly update the MaaS roadmap was seen as important, as the path of MaaS development is currently uncertain. Also impact assessments and validated results are needed to see the real quantitative impacts of MaaS.


Jenni Eckhardt

Aki Aapaoja

Lasse Nykänen

Jana Sochor

Chalmers, Produkt- och produktionsutveckling, Design and Human Factors

MariAnne Karlsson

Chalmers, Produkt- och produktionsutveckling, Design and Human Factors

David König




Transportteknik och logistik

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