Beyond sickcare: Collaborative value creation emphasizing health in healthcare
Paper i proceeding, 2018

The public service logic (PSL) offers an alternative to the predominant intra-organizational and ‘productionesque’ model of value creation. While the inter-organizational and networked nature of value creation is acknowledged in PSL, the value propositions that organizations offer to public service users remains poorly understood. This article seeks to contribute to an enhanced conceptual understanding of PSL, at the same addressing a paramount challenge to many countries: An increasing number of elderly patients with multiple and chronic diseases. Rather than offering separate propositions, public service organizations should increasingly collaborate to offer coordinated propositions that better address the users’ broader life situations.

healthcare

public service logic

network

value creation

inter-organizational collaboration

value proposition

Författare

Erik Eriksson

Chalmers, Teknikens ekonomi och organisation, Service Management and Logistics

Christian Gadolin

Högskolan i Skövde

Andreas Hellström

Chalmers, Teknikens ekonomi och organisation, Service Management and Logistics

Thomas Andersson

Chalmers, Teknikens ekonomi och organisation, Service Management and Logistics

The 22nd Annual International Research Society for Public Management (IRSPM)
Edinburgh, United Kingdom,

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