Towards a Pluralistic Epistemology: Understanding the Future of Human-Technology Interactions in Shipping
Doktorsavhandling, 2019
These challenges are closely associated with the design and use of technologies. Human-technology interactions in the context of sociotechnical systems has become an important research topic. It explores the relation between humans and machines to illustrate how interface design could address the human limitations, shape social interactions and provide ecological implications. This thesis considers the context of the shipping domain to investigate the impact of innovative technology, design issues and opportunities in various projects that attempt to increase safety or/and efficiency. The exploration and discourse in these applied projects are positioned in sociotechnical systems which include human, technology and organisational constituents. The thesis aims to achieve a deeper understanding of human-technology interactions from psychological, sociological and ecological perspectives, reflecting the ways in which technology interacts with humans. It aims to form a pluralistic epistemology to provide design implications and enlighten knowledge and organisational management within sociotechnical systems.
The results have identified many issues related to situation awareness, attention and automation bias. It suggests the importance of adapting interfaces to the human limitations and accommodating the context change to support decision making. Perspectives of Activity Theory, distributed cognition and situated learning have high reference value in human-computer interaction research, providing insightful understanding about the nature of knowledge and interaction design, particularly how tool mediation could facilitate social interaction. In addition, technology-centric design that only concerns “user-interface” interaction is identified having significant limitations in complex systems. “Human errors” and organisational failures should be perceived via a holistic thinking. The results have presented the importance of adopting pluralistic approaches to understand the sociological factors and the nature of the work that is undergoing transitions along the shipping industry’s ecology.
Overall, the thesis has identified the need to go beyond the pure cognitivist approach to better understand the complexity of human-computer interaction and human factors research, forming a deepened understanding towards an emerging interdisciplinary language of sociotechnical systems. To truly contribute to safety, efficiency, effectiveness and sustainability, it is critical to develop a pluralistic epistemology and a comprehensive human-centric vision regarding design and technological innovation in the digital revolution.
Human Factors
Decision Making
Automation
Human-Technology Interaction
Psychology
Human Errors
Multidisciplinary
Sociotechnical System
Human-Computer Interaction
Ecology
Epistemological Pluralism
Situation Awareness
Situated Learning
Knowledge Management
Complexity
Maritime
Distributed Cognition
Sociology
Activity Theory
Författare
Yemao Man
Chalmers, Mekanik och maritima vetenskaper, Maritima studier
From desk to field - Human factor issues in remote monitoring and controlling of autonomous unmanned vessels
Procedia Manufacturing,;Vol. 3(2015)p. 2674-2681
Paper i proceeding
Gaps between users and designers: A usability study about a tablet-based application used on ship bridges
Advances in Intelligent Systems and Computing,;Vol. 597(2018)p. 213-224
Paper i proceeding
Maritime Energy Efficiency in a Sociotechnical System: A Collaborative Learning Synergy via Mediating Technologies
TRANSNAV-INTERNATIONAL JOURNAL ON MARINE NAVIGATION AND SAFETY OF SEA TRANSPORTATION,;Vol. 12(2018)p. 239-250
Artikel i vetenskaplig tidskrift
Facing the New Technology Landscape in the Maritime Domain: Knowledge Mobilisation, Networks and Management in Human-Machine Collaboration
Advances in Intelligent Systems and Computing,;Vol. 786(2019)p. 231-242
Paper i proceeding
Managing Unruly Technologies in the Engine Control Room: from Problem Patching to an Architectural Thinking and Standardisation
WMU Journal of Maritime Affairs,;Vol. 17(2018)p. 497-519
Artikel i vetenskaplig tidskrift
Human factor issues during remote ship monitoring tasks: An ecological lesson for system design in a distributed context
International Journal of Industrial Ergonomics,;Vol. 68(2018)p. 231-244
Artikel i vetenskaplig tidskrift
This thesis has used various maritime projects to understand the problem of a predominantly technology-centric approach. By considering psychological, sociological and ecological perspectives, this thesis aims to achieve a deeper understanding of human-technology interactions, to explore ways in which humans interact with technology, the impacts of technology on human performance and opportunities for future design related research in shipping. Perceiving human-technology interactions through different lenses may create an important foundation to allow reflecting and synthesising links between required disciplines in pursuit of a coherent whole. Through these perspectives, it aims to advocate a pluralistic epistemology that utilises theoretical contributions to integrate existing research silos in human factors, also also provide insights into future design and development practices in shipping using a human-centric approach.
Efficient, Safe and Sustainable Traffic at Sea (EfficienSea) 2
Europeiska kommissionen (EU) (EC/H2020/636329), 2015-05-01 -- 2018-05-01.
Maritime Unmanned Navigation through Intelligence in Networks (MUNIN)
Europeiska kommissionen (EU) (EC/FP7/314286), 2012-09-01 -- 2015-08-31.
GOTRIS II - ITS for effiecient inland waterway transportation
VINNOVA (2012-02326), 2012-08-01 -- 2014-12-31.
Ämneskategorier
Sociologi (exklusive socialt arbete, socialpsykologi och socialantropologi)
Transportteknik och logistik
Ekologi
Tillämpad psykologi
Interaktionsteknik
Människa-datorinteraktion (interaktionsdesign)
Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning
Styrkeområden
Informations- och kommunikationsteknik
Transport
Produktion
Energi
Drivkrafter
Hållbar utveckling
ISBN
978-91-7905-140-2
Doktorsavhandlingar vid Chalmers tekniska högskola. Ny serie: 4607
Utgivare
Chalmers
Lecture hall Beta, Saga House
Opponent: Professor Wayne J. Albert, University of New Brunswick, Canada