Providing healthcare through “value shops”: impact on professional fulfilment for physicians and nurses
Artikel i vetenskaplig tidskrift, 2020

Purpose: The purpose of this paper is to empirically explore and demonstrate the ability of healthcare professionals to attain professional fulfilment when providing healthcare inspired by “value shops”. Design/methodology/approach: A qualitative case study incorporating interviews and observations was conducted. Findings: The empirical data suggest that the professional fulfilment of both physicians and nurses is facilitated when care is organized through “value shops”. Both groups of professionals state that they are able to return to their “professional core”. Originality/value: The beneficial outcomes of organizing healthcare inspired by the “value shop” have previously been explored in terms of efficiency and quality. However, the professional fulfilment of healthcare professionals when providing such care has not been explicitly addressed. Professional fulfilment is vital in order to safeguard high-quality care, as well as healthcare professionals' involvement and engagement in implementing quality improvements. This paper highlights the fact that care provision inspired by the “value shop” may facilitate professional fulfilment, which further strengthens the potential positive outcomes of the “value shop” when utilized in a healthcare setting.

Value shop

Value configuration

Resource integration

Healthcare

Författare

Christian Gadolin

Högskolan Väst

Chalmers, Teknikens ekonomi och organisation, Service Management and Logistics

Thomas Andersson

Chalmers, Teknikens ekonomi och organisation, Service Management and Logistics

Högskolan i Skövde

Erik Eriksson

Chalmers, Teknikens ekonomi och organisation, Service Management and Logistics

Andreas Hellström

Chalmers, Teknikens ekonomi och organisation, Service Management and Logistics

International Journal of Health Governance

2059-4631 (ISSN) 2059-464X (eISSN)

Vol. In Press

Processorienteringens begränsningar i vården - alternativa organiseringsformer baserade på patientens behov

Forte, 2017-01-01 -- 2020-12-31.

Ämneskategorier

Företagsekonomi

DOI

10.1108/IJHG-12-2019-0081

Mer information

Senast uppdaterat

2020-06-08