A Tactical Demand-Supply Planning Framework to manage ‎‎Complexity in Engineer-to-Order Environments: Insights from an in-‎‎depth ‎case study
Artikel i vetenskaplig tidskrift, 2020

The challenging demand-supply balancing in engineer-to-order (ETO) environments is often attributed to complexity. This study expands the understanding of managing complexity to obtain demand-supply balancing, focusing on the tactical planning logic of the order fulfilment process. An in-depth single case study was conducted and data describing the order fulfilment process at a construction company were collected and analysed. Findings suggest a tactical-level planning process framework, incorporating nine key decisions and three crucial activities, and their potential complexity-reducing and complexity-absorbing impact. The study contributes to the theoretical discussion of complexity in management practices, linking demandsupply balancing as a performance measure. The findings guide practitioners in ETO settings on anticipating potential medium-term consequences of key decisions on capacity. This emphasises the need of proper IT support to apply knowledge generated from previous projects and conduct comprehensive and robust scenariobased analyses.

engineer-to-order

Order fulfilment process

complexity

case study.

tactical planning

Författare

Hafez Shurrab

Chalmers, Teknikens ekonomi och organisation, Supply and Operations Management

Patrik Jonsson

Chalmers, Teknikens ekonomi och organisation, Supply and Operations Management

Mats Johansson

Chalmers, Teknikens ekonomi och organisation, Supply and Operations Management

Production Planning and Control

0953-7287 (ISSN) 1366-5871 (eISSN)

Resurseffektiv planering för konkurrenskraftiga produktionsnätverk (RePlan) - Steg B

VINNOVA, 2015-12-01 -- 2018-01-12.

Styrkeområden

Transport

Produktion

Ämneskategorier

Transportteknik och logistik

DOI

10.1080/09537287.2020.1829147

Mer information

Senast uppdaterat

2020-10-21