Public management in turbulent times: COVID‐19 as an ecosystem disruptor
Artikel i vetenskaplig tidskrift, 2021

The decentralisation of Swedish healthcare closer to citizens has been slow. Drawing from empirical material of the reform prior and amidst the COVID-19 pandemic, this paper argues that the pandemic has disrupted the healthcare ecosystem. Consequently, citizen-centred collaborations have accelerated integration of resources (such as knowledge and skills) across organisational, hierarchical and professional borders. However, collaborations have been delimited to traditional healthcare providers, neglecting the resources of citizens and other actors to be used to improve service delivery. The pandemic has revealed strengths and weaknesses with the prevailing healthcare ecosystem that post-COVID-19 public management must address, both theoretically and practically. Theoretically, the paper contributes to the development of a public service logic, addressing both strengths and difficulties with the logic in turbulent times. Practically, the empirical descriptions contribute to improved understanding of public service delivery reform and how it is impacted during the pandemic.

ecosystem

COVID 19

healthcare

recourse integration

public service logic

Författare

Erik Eriksson

Chalmers, Teknikens ekonomi och organisation, Service Management and Logistics

Högskolan i Borås

Christian Gadolin

Högskolan Väst

Göran Lindahl

Chalmers, Arkitektur och samhällsbyggnadsteknik, Byggnadsdesign

Patrik Alexandersson

Chalmers, Teknikens ekonomi och organisation, TME verksamhetsstöd

Johanna Eriksson

Chalmers, Arkitektur och samhällsbyggnadsteknik, Byggnadsdesign

Australian Journal of Public Administration

0313-6647 (ISSN) 14678500 (eISSN)

Vol. 80 4 732-747

Ämneskategorier

Hälso- och sjukvårdsorganisation, hälsopolitik och hälsoekonomi

Studier av offentlig förvaltning

Omvårdnad

Folkhälsovetenskap, global hälsa, socialmedicin och epidemiologi

Styrkeområden

Hälsa och teknik

DOI

10.1111/1467-8500.12525

Mer information

Senast uppdaterat

2022-04-05