Learning from digital disturbance management in an integrated product development and production flow
Artikel i vetenskaplig tidskrift, 2018

Disturbances are an integral part of a product development management effort since they indicate the starting point of improvement work. Disturbances can occur in any phase of the product lifecycle, and managing them in digital systems and relating them to other PLM data helps companies learn from problem solving and previous mistakes. The case investigated has evolved in their disturbance management journey from: 1) ad hoc; 2) frequent meetings; 3) physical disturbance board; to 4) digital disturbance board. This article concludes that a disturbance database can be used to elicit learning points which are supported with real data extracted from the case company's disturbance database. The impact of the proposed approach includes identifying latent problems, guiding improvement work and investments, and exposing seemingly trivial repetitive disturbances that incur a high cost over time.

continuous improvement

deviation management

capturing knowledge

disturbance management

disturbance

digitalisation

learning organisation

deviation

Författare

Onur Kaya

Chalmers, Industri- och materialvetenskap, Produktutveckling

Dag Henrik Bergsjö

Chalmers, Industri- och materialvetenskap, Produktutveckling

International Journal of Product Lifecycle Management

1743-5110 (ISSN) 1743-5129 (eISSN)

Vol. 11 4 295-325

Visualisering och IT i produkt och produktionsutveckling (VIS-IT)

VINNOVA, 2012-09-01 -- 2015-08-31.

DigiLean - Digitaliseringskoncept för lärande och kunskapsåteranvändande

VINNOVA, 2015-11-02 -- 2016-04-30.

Ämneskategorier

Produktionsteknik, arbetsvetenskap och ergonomi

Miljöledning

Företagsekonomi

Styrkeområden

Produktion

DOI

10.1504/IJPLM.2018.097867

Mer information

Senast uppdaterat

2019-03-05