Dis/value in co-production, co-design and co-innovation for individuals, groups and society
Artikel i vetenskaplig tidskrift, 2023

IMPACT: The traditional public service ethos needs to be challenged by including citizens/users in developing and improving public services. However, the often one-sided positive accounts of co-production, co-design and co-innovation risk public managers and policy-makers involving citizens/users when it may be inappropriate and/or cause more harm than good. This article explains these ‘co-concepts’ and suggests how managers and policy-makers should balance the positive with potential negative (disvalue) aspects to enable a more useful practice of citizen/user involvement.

public value creation

co-innovation

co-production

Co-design

disvalue

Författare

Erik Eriksson

Chalmers, Teknikens ekonomi och organisation, Service Management and Logistics

Högskolan i Borås

Sharon Williams

Swansea University

Andreas Hellström

Chalmers, Teknikens ekonomi och organisation, Service Management and Logistics

Public Money and Management

0954-0962 (ISSN) 1467-9302 (eISSN)

Vol. 43 1 17-25

Ämneskategorier

Studier av offentlig förvaltning

Mänsklig interaktion med IKT

Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning

DOI

10.1080/09540962.2022.2108248

Mer information

Senast uppdaterat

2023-01-30