Collaborative Public Management: Coordinated Value Propositions among Public Service Organisations
Artikel i vetenskaplig tidskrift, 2020

Drawing from collaborative public management, this article seeks to contribute to public service logic by focusing on what precedes the public service user’s realization of value: the value proposition. A new care model for elderly people with multiple chronic diseases shows that coordinators with an inter-organizational mission, vertical and horizontal supporting structures, trust established through relationships, and recognition of service systems’ embeddedness in social systems are pivotal for the ability of public service organizations to develop coordinated value propositions. The contribution to policy and practice is an increased understanding of a coherent, rather than fragmented, welfare system for users/citizens.

value proposition

Collaborative public management

social system

service system

public service logic

Författare

Erik Eriksson

Chalmers, Teknikens ekonomi och organisation, Service Management and Logistics

Thomas Andersson

Chalmers, Teknikens ekonomi och organisation, Service Management and Logistics

Högskolan i Skövde

Andreas Hellström

Chalmers, Teknikens ekonomi och organisation, Service Management and Logistics

Christian Gadolin

Chalmers, Teknikens ekonomi och organisation, Service Management and Logistics

Högskolan i Skövde

Svante Lifvergren

Chalmers, Teknikens ekonomi och organisation, Service Management and Logistics

Public Management Review

1471-9037 (ISSN)

Vol. 22 6 791-812

Processorienteringens begränsningar i vården - alternativa organiseringsformer baserade på patientens behov

Forte, 2017-01-01 -- 2020-12-31.

Ämneskategorier

Annan samhällsvetenskap

DOI

10.1080/14719037.2019.1604793

Mer information

Senast uppdaterat

2021-02-18