Stepping over the Threshold - Linking Understanding and Usage of Automated Driver Assistance Systems (ADAS)
Artikel i vetenskaplig tidskrift, 2020

Automated Driver Assistance Systems (ADAS), which aim to enhance safety and comfort while driving, are becoming increasingly popular in vehicles today. However, ADAS are not yet operative in every situation due to technical limitations, and therefore do not cover all driving situations, traffic, weather and/or road conditions. In order for drivers to use these systems in a safe manner, they need to understand the different modes of operation, as well as the limitations of the systems, or they will not be able to build appropriate trust and adequate usage strategies.

Therefore, the purpose of this study was to investigate the factors influencing user understanding of ADAS by implementing an Explanatory Sequential Mixed Methods design. This was done by triangulating data from a Naturalistic Driving (ND) study (132 vehicles) with explanations and reflections from in-depth interviews of purposefully selected participants (12 drivers from the vehicle pool) who were showing different usage patterns.

The results show that users’ understanding is influenced by preconceptions about the system, as well as the perceived system performance and usefulness, leading to different levels of trust that affect the users’ engagement with the ADAS. It was found that the driver’s perception of a system does not just change over time, but changes through different situations presented, challenging the expected events and the users’ mental model of the interaction with the system. Therefore, to gain trust and appropriate usage strategies for the ADAS the user needs to overcome potentially negative experiences and challenge the current understanding of the ADAS, by stepping over the threshold.

Automated Vehicles

User Understanding

Mixed-Method Study

Driving Automation

ADAS

Mental Model

Författare

Julia Orlovska

Chalmers, Industri- och materialvetenskap, Produktutveckling

Lars-Ola Bligård

Chalmers, Industri- och materialvetenskap, Design and Human Factors

Casper Wickman

Chalmers, Industri- och materialvetenskap, Produktutveckling

Transportation Research Interdisciplinary Perspectives

25901982 (eISSN)

Vol. 8 100252

Semi-Autonom körning och dess påverkan på Mod-medvetenhet och användarUpplevelse (SAMU)

VINNOVA, 2017-10-02 -- 2021-12-31.

Styrkeområden

Transport

Ämneskategorier

Transportteknik och logistik

Infrastrukturteknik

Människa-datorinteraktion (interaktionsdesign)

DOI

10.1016/j.trip.2020.100252

Mer information

Skapat

2020-11-12