Susanne Gustavsson
Visar 23 publikationer
Patient involvement 2.0: Experience-based co-design supported by action research
Using an adapted approach to the Kano model to identify patient needs
An Emerging Science of Improvement in Health Care
Experience-based co-design projects in paediatric care processes; Parents’ perceived quality
Improvements in neonatal care using experience-based co-design
Parents improve healthcare for children with diabetes
The customer in focus Patient roles in designing and improving care processes
The medication process – a design for Six Sigma
Collaborative improvements; effects on simple, complicated and complex problems in neonatal care
Collaborative improvements in neonatal care
Patient Safety Learning Audits: Towards organizational learning for improved safety
The design of a medication process
Design for Six Sigma in Healthcare; the Medication Process
Design for Six Sigma in Healthcare: Identifying Critical-to-Quality Characteristics
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